BETDAQ has an underdog reputation in the UK gambling circuit, with most people going for the more popular Betfair or Bet365 sports betting exchanges. However, that does not mean BETDAQ lacks behind the others by miles. It has more of a rustic and simple appeal which many do not like. However, that does not make it a bad online sports betting platform in terms of functionality and features.
There is a wide range of sports to choose from in BETDAQ. Apart from the sports betting exchange, BETDAQ also has an online casino. All these factors work together to make it one of the best online casinos and sports betting exchanges in business. Players who are looking for something more simple and old-school will love the experience of this platform. That being said, there might be some complaints as well, especially in the payments segment. Does that make this a bad online casino and sportsbook? Not necessarily. Most of the things that people look for in an online casino and sportsbook are present here, and it is not going to disappoint most people.
Before we get into the detailed review, we will tell you what we feel about this sports betting exchange and online casino. In the end, much of it boils down to whether players like the look, feel, and usability of the platform. Other than that, many of the features are the same across platforms.
Our Verdict
We have broken down BETDAQ bookmaker into various segments and given verdicts on each. In the end, we will sum up our overall impression of this bookmarked and whether we would recommend it to anyone.
When it comes to the range of sports in its sports betting platform, BETDAQ does a good job. There are many games available across different categories. For example, you will find virtual sports, Allianz NHL, Soccer, Tennis, Horseracing, and a lot more. The list illustrates the variety of sports available on the platform. It goes on to play an important role in addressing the preferences of diverse people. So, for the number of sports available on the platform, we will rate it quite high.
Next, we come to the online casino space. BETDAQ has a fairly small collection of games in its online casino. Most of the good slots and table games are present, but visitors would have liked a few more options. The online casino of BETDAQ can be called average at best. However, if you are down for some simple online casino games without any complications, BETDAQ might appeal to you.
Payment options are indeed one of the most important factors in any bookmaker. BETDAQ has done a decent job here with some of the most common payment gateways. While the options are not too many, they cover the basic requirements of most people. As long as someone has access to two, three popular payment gateways, there will be no issues with deposits and withdrawals. Keeping this in mind, we feel the payment segment of BETDAQ is good, but not great. For instance, having support for cryptocurrency payments would have been a good thing, but unfortunately, it isn't available.
The last segment of our verdict deals with website layout and usability. In all honesty, the website layout and user interface could be much better. It is under average considering the great work that some of the other platforms have done. It is one thing that puts off many people when they first interact with the website. However, once you get used to it, you can overlook the unpleasing aesthetics and focus only on the games and betting on them.
Age and trust
Trustpilot ratings are a good sign of how trustable an online bookmaker is. To its credit, BETDAQ has earned 4 stars out of 5 in terms of trustability from Trustpilot. Players can start using this platform without worrying much about getting duped or cheated. It is a registered, recognized, and popular bookmaker that has a clear track record. Players might face liquidity issues at times, but they will not be duped. Having such a high trust rating gives an advantage to any online bookmaker or casino.
BETDAQ is the trading name of Global Betting Exchange Alderney Limited (GBEA). Irish entrepreneur Desmond Dermont originally founded the Global Betting Exchange (GBE) group, from which GBEA later split off. BETDAQ has been operational since 2000 and has completed many successful years by now. Based out of Gibraltar, more than 80 people are working actively with the company. BETDAQ is the second largest betting exchange in the UK and handles more than £75 million every day.
It is easy to gauge that BETDAQ is not some shady online bookmaker that has sprung out of nowhere. It is an established entity with global prominence. There is no reason to not trust this platform.
Licensing and regulations
The UK Gambling Commission has registered BETDAQ bookmaker under account number 34865. In Ireland, the parent company Exchange Platform Solutions Limited holds the Remote Bookmnaker's License with Licence no. 1018033 and Remote Betting Intermediary's Licence (1018032). Outside Great Britain and Ireland, BETDAQ is registered under the Alderney Gambling Control Commission.
Apart from these recognitions and registrations, BETDAQ has partnered with www.gamstop.co.uk and www.begambleaware.org. Any player using this platform will be given full freedom to restrict their habits. It is an important feature for all online casinos and bookmakers to have, and BETDAQ does not disappoint in this segment.
We hope it is clear by now that BETDAQ is not some suspicious platform that can play tricks with you. In terms of safety and reputation, it is among the best players can find on the internet. BETDAQ also has a prompt customer support team that helps in the quick resolution of issues.
Now that we have a good idea of how this bookmaker works and how safe it is, it is time to find out more about how to use it. Here are the steps to register in BETDAQ as a new user.
Sign Up Procedure
Signing up for BETDAQ is very simple. Here are the steps:
1. Visit www.betdaq.com
2. You will see a Join Now button in the top right corner of the page. Click on it
3. Enter all the necessary details
4. Add payment information
That's all you need to do to sign up for BETDAQ.
Deposit options
As we already discussed, BETDAQ has just enough payment options. They accept payments from VISA, Mastercard, PayPal, Skrill, Neteller. While it may not seem like a lot, it covers most users globally. The presence of PayPal is very helpful for many people since it is widely used. Apart from that, most of the popular credit and debit cards are issued by Visa or Mastercard.
The minimum deposit amount varies between 5 British pounds and 10 British pounds. Given the wide range of payment options, most players will have no problem with depositing money.
What people worry about more are withdrawals. Deposits are almost always easy, but withdrawals can take a lot of time. On top of that, liquidity issues can matter a lot when it comes to withdrawals. BETDAQ takes good care of these issues and makes sure players have a good option.
Withdrawal options
The payment options that work for deposits also work for withdrawals. Bank transfer withdrawals take 3 to 10 days. All other payments are processed instantly. Be it Neteller, Skrill, PayPal, Visa, or Mastercard - all withdrawals are processed instantly. Fast withdrawals give players confidence to engage more with the platform.
New customer bonus
New customers get various bonuses and promotions in BETDAQ. In fact, there are a lot of promotions for both new and existing players. It is one of the many reasons many people go for BETDAQ instead of other platforms. Let's find out more about these promotions.
Bet 20 British Pounds, Get 20 British Pounds
When players are making their first bet on the exchange on odds higher than 2.0, they get 20 British pounds for the first 20 British pounds they deposit. This offer is available for only 14 days after registration. Using the promo code BG2020 will give players access to this bonus.
Bet 10 British Pounds Get 10 British pounds
If you are not keen on betting 20 British pounds, you can even start with 10. This offer is the same as the Bet 20 Get 20 offer. It is also available to new players who have not exceeded 14 days of registration. The promo code for this promotion is BDQ10.
1000 British pounds cashback
If you want a more hefty welcome bonus, BETDAQ offers 1000 British pounds cashback to new players. New players get the first month's commission as cashback, which can be a maximum of 1000 British pounds. However, players have to pay the standard 2% commission on this cashback. It is only available to new players and is not available for API or RDT customers. Use the promo code DAQBACK to get access to this bonus.
Existing Customer Bonus
Unlike many sports betting platforms, BETDAQ does not stop offering promotions once customers have spent considerable time on the platform. There are many promotions and bonuses available for existing customers and some of these are available for all customers - new or old. Let's check out what these offers are.
Super Saturday, Every Saturday
As the name of this promotion suggests, every Saturday brings good news for customers of BETDAQ. Football, Horse Racing, Grey Hounds, and Cricket go on 50% less commission every Saturday. All other sports run at 0% commission every Saturday. It is one of the best promotions for existing customers.
Bet 10 Get 10 on Virtual Sports
With the rising popularity of virtual sports, many people are now keen on using this platform to bet on virtual sports. BETDAQ gives these players a chance to bet 10 British pounds to get 10 British pounds in return. However, only players who have not placed any bet on virtual sports before 1/12/2015 are eligible for this offer. The minimum odds for this offer is 2.0. All free bets are valid for 7 days only.
As we can see, there are many options for both new and existing players when it comes to bonuses. It is one of the major reasons BETDAQ has had a solid customer base for years.
Quality of odds
There aren't any official wagering limits in the BETDAQ sports betting exchange. Players must find another punter who is willing to go with the same or similar odds. That's how most sports betting exchanges work now. The maximum payout is for horse racing - £1 million. Apart from the most popular sports betting exchanges, very few platforms offer such a high payout.
Players have to pay a 2% commission on all bets placed on football, horse racing, greyhounds, cricket, and virtual sports, except on Saturdays. BETDAQ does not charge any commission on other sports. The commission structure makes BETDAQ more favorable than many of its rivals. Speaking of quality of odds, BETDAQ has decent to average odds in all sports. If you are lucky, you can find great odds as well.
Bet In-play Options
When it comes to specific in-play options customers will get in BETDAQ, the overall experience is satisfying despite some shortcomings. BETDAQ can smoothly transform from a betting exchange to a regular sports book. That gives users two live betting options instead of one.
Both platforms operate very similarly. Users get access to helpful graphics for every crucial in-game moment, minute form guides to help with betting decisions, and a live odds feature. These features adapt themselves to the current price of the available markets.
Cash Out Feature
As we already mentioned, users enjoy a higher than average cash out in BETDAQ. How much players can win depends on specific games. Typically, the highest winnings are in cricket, football, horse racing, and virtual sports. Users can win up to 1 million British pounds in BETDAQ. Single withdrawals cannot be more than 25,000 British pounds every month on BETDAQ.
Diversity of Sports markets
The sports markets in BETDAQ are quite diverse. Be it common sports like Football or Tennis, country-specific sports like cricket, or offbeat sports like Gaelic sports, users will find it all here. There are also various tournaments and events on which you can stake.
Football, horse racing, cricket, and greyhound are the four most common betting sports in BETDAQ. Apart from that, there are more than a dozen other games. Here's a full list of all the available sports in BETDAQ:
5. Australian Rules
6. Cricket
7. Formula 1
8. GAA
9. Golf
10. Greyhound Racing
11. Horse Racing
12. Politics
13. Rugby League
14. Rugby Union
15. Snooker
16. Football
17. Tennis
18. Virtual
Non-sports Betting Products
As we already said, BETDAQ is not just a sports betting exchange. It also operates an online casino. However, there is no doubt in the fact that the sports betting exchange is the primary USP of BETDAQ. The online casino is far from complete and there are much better alternatives available.
There is a decent collection of games across various categories. Be it classic casino table games like roulette and blackjack or modern jackpot slots, customers will find it all here. Apart from that, there's also a live casino feature for live betting and dealing.
Casino / Bingo Offers
As strange as it may seem, BETDAQ does not offer any special welcome bonus for its online casino. While there is a decent list of promotions and offers for its sportsbook and sports betting exchange, there isn't any for the online casino. It can easily put off players since most online casinos now offer great welcome bonuses to new customers. Not just that, BETDAQ does not have promotions for existing players who use the platform for online casino purposes. In our opinion, it is quite a letdown given the competitive nature of the online casino market.
Enhanced odds and special promotions
BETDAQ does offer enhanced odds and special promotions in the sportsbook and sports betting exchange. Some of the best odds are offered in horse racing, greyhound racing, football, and cricket. That does not mean there are no promotions for the other sports. Overall, BETDAQ does a decent job at providing enhanced odds and special promotions to its users, both new and existing.
Mobile App Experience / Usability
If there's something that fails to resonate with even the staunchest BETDAQ fan, it is the mobile app. However, it is worth noting that BETDAQ is among the few sports betting exchanges and online casinos to have its own mobile app. The performance of the mobile app, however, is not up to the mark.
The app layout is very crude, user-experience is not very good, and there are many bugs in it. Does it get the job done? Sure. But you will have to spend a lot more time than you would with some other sports betting platform. It is one area where BETDAQ can definitely work on.
However, if you are not going to use the mobile app, there is no reason to not give BETDAQ a try.
Customer Service / Reputation
BETDAQ has one of the better customer service teams in the business. There are various ways to reach out to the customer support team and they are prompt with their help. Here's some detailed info about how to reach the BETDAQ customer support:
Live chat
Monday - Saturday: 9am to 8pm
Sunday: 9:30am to 8pm
helpdesk@betdaq.com
Phone
UK-based customers can contact through Live Chat or email and request a customer service call back during the hours 9 am to 9 pm.
UK & ROW: +353 1 55 66 222 (calls charged at International rate)
IRELAND : 01 55 66 222
The customer service phone line hours are:
Monday to Saturday: 9 am to 9 pm
Sunday: 9.30 am to 9 pm
Getting in touch with the customer support team is very easy, and getting help from them is also seamless.
Countries Accepted / Restrictions
The updated list of accepted countries mentions only four names: Gibraltar, Jersey, Ireland, and the United Kingdom. It also says that Argentina, Belarus, and New Zealand have been removed from the list of accepted countries. It is worth noting that the list of accepted countries also keeps changing with time. To be sure, users must always cross-check with the latest list on the BETDAQ website.
Conclusion
Now that we have reached the end of the review, it is time to sum up what we feel about BETDAQ.
To begin with, BETDAQ is great for anyone who wants access to safe and reputed sports betting exchange. With its wide variety of sports and offers, sportsbook users will love this platform.
If you are looking for an exclusive online casino, BETDAQ might not be the best platform. However, it does have a decent collection of online casino games across different categories.
When it comes to deposits and withdrawals, BETDAQ does a good job with a handful of reputed payment gateways.
Overall, BETDAQ is a great online bookmaker despite having a few limitations and restrictions.
Pros
Here's what we like about BETDAQ:
· 0% commission on all sports except cricket, football, greyhound racing, and horse racing
· Good welcome bonus for new users and also for existing users
· A diverse selection of sports
· High payout limit
Here's what we did not like about BETDAQ:
· Most things about the online casino section
· Limited payment options
· Mobile app could be better
· Website layout could be better
However, we feel that the pros outweigh the cons at least for those concerned solely with sports betting. It is not the ideal platform for someone who only wants to access the online casino.
Frequently Asked Questions (FAQ)
Is BETDAQ licensed?
Yes, BETDAQ is licensed by the UK Gambling Commission.
Does BETDAQ offer responsible gambling features?
Yes, BETDAQ offers responsible gambling features to all its users.
Can I use cryptocurrencies on BETDAQ?
No, BETDAQ does not offer cryptocurrency deposits and withdrawals at present.
Does BETDAQ offer welcome bonuses to new users?
Yes, BETDAQ has multiple promotions and bonuses for users who sign up for the first time.
